Immense Software IT Pvt Ltd (“we,” “our,” “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you interact with our website, services, and solutions.
1. Information We Collect
We may collect the following types of information:
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Personal Information: Name, email address, phone number, company name, billing details, and other information you provide when contacting us or using our services.
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Technical Information: IP address, browser type, operating system, device details, and usage data when you interact with our website or applications.
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Project Data: Information and files you provide for software development, IT consulting, or related services.
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Marketing Data: Preferences, feedback, and communications that help us improve our services.
2. How We Use Your Information
We use the information we collect to:
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Provide and improve our services (software development, website design, mobile apps, digital marketing, and IT consulting).
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Communicate with you regarding inquiries, project updates, or support.
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Process payments and maintain accurate billing records.
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Customize your experience and deliver relevant solutions.
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Ensure website security, detect fraud, and comply with legal obligations.
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Send promotional or marketing communications (only if you have opted in).
3. Sharing of Information
We do not sell or rent your personal information. We may share data only in the following cases:
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With Your Consent: When you authorize us to share information with third parties.
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Service Providers: With trusted third-party vendors who assist us in delivering our services (e.g., hosting providers, payment processors, cloud services).
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Legal Compliance: When required by law, regulation, or legal process.
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Business Transfers: In the event of a merger, acquisition, or restructuring.
4. Data Security
We take appropriate technical and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.
5. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Project-related data may be retained for record-keeping and support purposes unless otherwise requested.
6. Your Rights
Depending on your location, you may have the following rights:
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Access, correct, or delete your personal information.
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Restrict or object to data processing.
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Withdraw consent for marketing communications.
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Request data portability.
To exercise your rights, please contact us at the email provided below.
7. Cookies & Tracking
Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and personalize content. You can control cookie preferences through your browser settings.
8. Third-Party Links
Our website or services may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
9. Children’s Privacy
Our services are not directed toward children under 13. We do not knowingly collect personal data from children. If we become aware of such data collection, we will delete it promptly.